Having trouble with the app or a purchase? These fix most problems. If not, send us a note and we’ll help you get moving again.
Quick fixes
Close and reopen
Most display glitches go away after closing the app fully and opening it again.
Update the app
Check the App Store for the latest version of DrivePrep NSW.
Restore purchases
If Premium is missing, tap the gear on the home screen to open Settings, then tap “Restore Purchases”.
Daily reminders
Turn the reminder on or off, or change its time, in Settings. If it never arrives, check that notifications are allowed for DrivePrep NSW in your iPhone’s Settings.
Still stuck? Email us.
For help with the app, purchases, or anything that doesn’t look right.