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DrivePrep NSW Support

Having trouble with DrivePrep NSW? Send us a note and we’ll help you get moving again.

Talk to us

For help with the app, purchases, or anything that does not look right, email us directly.

Before you email

Try these first — they fix most issues:

  • Close and reopen the app – resolves most display glitches
  • Update the app – go to the App Store and check for updates
  • Restore purchases – if your premium access disappeared, go to the Paywall screen and tap “Restore Purchases”

When emailing us, please include

  • Your iOS version (Settings → General → About)
  • Your iPhone model
  • A brief description of the issue
  • Any screenshots if relevant

Not Affiliated

DrivePrep NSW is not affiliated with, endorsed by, or connected to Service NSW or Transport for NSW. This is an independent study tool.